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Firm Hill Cardiometabolic Center

Legal & Privacy Center

Your Privacy. Your Rights. Our Commitment.

At Firm Hill Cardiometabolic Center, we believe trust is fundamental to exceptional healthcare.

We are committed to protecting patient information, maintaining transparency in our policies, and ensuring that individuals understand their rights, responsibilities, and expectations when accessing our services.

This resource center provides information about our privacy practices, website policies, telemedicine services, membership terms, and patient safety procedures. Please review the relevant documents before using our services or enrolling in a care program.

Legal & Privacy

Website Privacy Policy

How we collect, use and protect information shared through our public website.

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HIPAA Notice of Privacy Practices

How your medical information may be used and disclosed, and how you can access it.

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Website Terms of Use

The terms that govern general use of the Firm Hill website.

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Cookies, Technology & Data Security

The website technologies we use and how we safeguard information.

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Patient Policies

Telemedicine Informed Consent

What telemedicine involves, its benefits and limits, and your consent rights.

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Prepaid Membership Fee Allocation, Cancellation, Refund & Renewal Policy

Prepaid fee allocation, cancellation, refund, expiration and renewal terms for Firm Hill memberships.

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Patient Communication & Clinical Safety

Emergencies, routine communication, prescriptions and continuity of care.

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Standalone Consultation — Financial, Patient Access & Compliance Policy

Payment, cancellation, rescheduling, refunds, patient verification, digital access, telemedicine, patient rights and Insurance Acceptance Checker privacy for standalone consultations.

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Financial Terms, Payment Administration & Policy Version Control Policy

How fees are disclosed, which services are paid through Tebra or Firm Hill, and how financial terms are approved and updated.

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Firm Hill does not provide emergency medical services. For severe chest pain, difficulty breathing, acute neurological symptoms, or any other medical emergency, call 911 or seek emergency care immediately.